How do I get an account?
Accounts are opened once a plan has been agreed. Contact us with the number of sites and people you schedule; we confirm your plan in an order and then set up your workspace and first manager login.
Help centre
Setting upand runningyour week.Setting up andrunning your week.
A short guide to Zeynor, from your first site to your first published rota. If something is not covered here, write to us and a person will answer.
Getting started
What should I prepare?
A list of your sites, the roles you staff at each one (for example open, close, kitchen, front desk) and the names and work email addresses of the people you schedule.
Sites and roles
Adding a site
In your workspace settings, add each location you schedule. Each site gets its own week view and its own managers.
Defining roles
Roles are the kinds of shift you staff. Create them once, then assign each employee the roles they can work.
Inviting your team
Inviting employees and managers
Add people by name and work email, choose whether they are a manager or an employee, and pick their sites. They receive an invitation to set their password.
Changing someone’s role
A manager with access to the site can change a person’s role or remove them from a site. Their past shifts stay on the record.
Planning the week
Creating shifts
Open the week for a site, choose a day and a role, set a start and an end time, and assign a person. Unassigned shifts stay red until someone is on them.
Reading the coverage count
Each day shows how many of its slots are covered. When every count is complete, the week has no empty shift.
Availability and leave
Setting availability
Employees mark the days and hours they can or cannot work, either for a single date or as a repeating pattern.
Requesting and approving leave
An employee sends a leave request with its dates. A manager of their site approves or declines it, and approved days are blocked out on the rota.
Shift swaps
Offering and taking a shift
An employee offers one of their shifts. A colleague who works the same role can take it. A manager then confirms the swap.
Alerts and clock-in
Who receives uncovered slot alerts?
The managers of the site where the slot is. The alert clears as soon as someone is assigned.
Clocking in and out
When a shift is about to start, the employee clocks in from their view; at the end, they clock out. Managers see the status on the week.
Publishing the rota
Draft and published weeks
A week stays a draft while you plan. Publishing makes it visible to the team; each person sees their own shifts. Changes after publishing are shown to the people concerned.
Account and subscription
Changing your plan
Write to us with the change you need, for example another site or more people. We confirm it in an updated order.
Ending your subscription
You can end your subscription at the end of the current term by writing to us. The details are in the cancellation policy.
Exporting and deleting data
Ask us for an export of your workspace data at any time during the subscription. At the end of the contract, data is deleted as set out in the data processing agreement.
Frequentlyasked.
Talk to support
Write to us with your workspace name and what you were trying to do. We answer on business days.
contact@zeynor.xyzContact formWhy is there no list of plans with figures?
Plans depend on the number of sites and people you schedule, so we agree each one directly with you. Tell us about your team through the contact page and we will come back with a plan, confirmed in your order.
Is there a free trial?
We do not advertise a trial. If you want to see Zeynor on your own week first, ask for a walkthrough.
Does Zeynor handle anything financial?
No. Zeynor plans shifts and records when they start and end. It does not handle money of any kind.
Can employees use it, or only managers?
Both. Managers plan, approve and publish. Employees see their own shifts, set availability, request leave, offer swaps and clock in and out.
Can we schedule several locations?
Yes. Each site has its own week and its own managers, inside one account.
Where is our data kept?
With a professional hosting provider, reached over HTTPS. We process it on your behalf under our data processing agreement, and you can ask for an export at any time.
How do we stop using Zeynor?
Write to us before the end of your current term. The subscription ends at the end of that term, and your data is exported on request, then deleted.